Terms of use
AlignLoom is a **free matching service** that helps families and adults connect with licensed orthodontists near them. We are **not** a dentist, orthodontist, clinic, or healthcare provider, and the information on this site is general education only, not medical advice.
What AlignLoom does
We help people learn the basics of metal braces, ceramic braces, clear aligners, and retainers and request a match with licensed orthodontists in their area. You can read general information on our site and, if you want, submit a request through Get Matched.
Our role is limited:
- We share general educational information.
- We pass along your contact details and basic treatment interest so a participating orthodontist can contact you.
- We do not examine you, diagnose you, take scans or impressions, recommend a treatment plan, or provide care.
If you are comparing options, you may also find these guides helpful: treatments and braces vs clear aligners.
Not medical or dental advice
Everything on AlignLoom is for general informational and educational purposes. This is not medical advice or dental advice. Only a licensed orthodontist or other qualified clinician can tell you what may be appropriate for you after an in-person exam and review of your records.
Please do not use this site to make decisions about urgent symptoms, pain, swelling, injury, infection, or any other health concern. If you have a dental or medical emergency, contact a local healthcare professional or emergency service right away.
Any treatment descriptions, timelines, or cost ranges on this site are general examples only. They are not promises, guarantees, or a substitute for a written treatment plan from the orthodontist you choose.
What information you should submit
Our forms are meant for contact details and basic intent only. For example, you may be asked for:
- your name
- phone number
- email address
- ZIP code or city
- whether the request is for you or your child
- general interest such as braces or clear aligners
Please do not send medical history, health conditions, X-rays, insurance cards, or other health records through our lead form unless a licensed orthodontist asks you directly through their own process.
By submitting a form, you confirm that the contact information you provide is yours or that you have permission to share it for the person who wants to be contacted.
How matching and pricing work
AlignLoom is free for families and adults who use the service. Participating orthodontists pay a flat fee to receive matching opportunities.
Important limits to understand:
1. A match is not a recommendation, endorsement, or guarantee that a provider is right for you.
2. You choose whether to respond, book, or move forward.
3. You should verify the orthodontist’s license yourself and confirm all details in writing before starting treatment.
If cost is part of your decision, remember that prices vary by case, area, and insurance. Any figures on our site are typical ranges and estimates, not quotes. You can review general pricing information at costs and learn more about coverage in orthodontic insurance explained.
Your responsibilities when using the site
Please use the site lawfully and honestly. That means:
- do not submit false, misleading, or someone else’s information without permission
- do not try to interfere with the site or send spam through our forms
- do not copy, scrape, or reuse our content in a misleading way
You are responsible for the choices you make after using AlignLoom, including which orthodontist you contact and whether you begin treatment. Before you agree to anything, ask for the treatment plan, total estimated price, payment terms, and follow-up policies in writing.
Changes, availability, and limits
We may update site content, features, and these terms from time to time. We also may change which areas we serve or which participating orthodontists are available.
We try to keep information useful and current, but we cannot promise that every page is complete, error-free, or available at all times. We also cannot guarantee that you will be matched with a provider in every location or that any provider will offer a specific appointment time, treatment option, or price.
By using the site, you agree to these plain-language terms as they appear here, along with any updates posted on this page.
AlignLoom gives general information and helps you connect with licensed orthodontists for free. We do not give medical advice or provide care, and you should only submit contact details and basic interest through our form, then verify the provider and written price yourself before starting treatment.